Archive for the wha-what? Category

Happy Dusty Debt

Posted in epicly strife, not sure, really, really really strife, really strife, strife, wha-what? on March 4, 2008 by joebookshop

The other day I was standing around with my boss, talking about making use of the mass of in-store credit I’ve acquired. Yeah, he said. You’ll wanna do that soon. I don’t know how much longer we’ll have books on the shelves.

Wha-what?

I knew Happy Dusty had been on the rocks for a while now. As recently as a year ago, Powell’s, the impossibly sea-worthy vessel of literature in Portland, bought up all our inventory to keep our doors open. It’s something they do, seemingly out of goodwill, for lesser-sound indie shops. Since then we’ve restocked our shelves with second-hand books, gradually purchased from our legion of Happy Dusty loyalists. It’s something surreal to imagine a bookshop without books, yet it’s a sight I may see fairly soon; that is, if the IRS doesn’t board up the windows and padlock the door, first.

I initially assumed all this would be very hush-hush, and I felt especially privileged when my boss filled me in. Basically, the owner (whom I’ve met, once) hasn’t paid employer taxes, in, like, years. Awesome, huh? My boss (let’s call him Roger so we don’t confuse him with the owner, who we’ll just refer to as “The Owner”) seemed as shocked and nonplussed as I felt, and I deliberated writing about it here.

But after watching my assistant manager, Zoshia, explain the news to customers, I decided to do the same. With some customers have stacked up hundreds of dollars in credit by helping us fill the store again, it’s the least we can do to give them the heads-up about cashing in as soon as possible.

As for my bookshop blog? It’s kind of a cliched ending that Happy Dusty Books goes out of business. Hopefully there’ll be another way out.

“Whadaya Mean? I Gave You a Ten!”

Posted in strife, wha-what? with tags , on December 24, 2007 by joebookshop

I’m surprised I don’t have an exchange like this every week: a customer pays in cash, waits to get change, yet doesn’t question my mental math until I’ve already tucked the bills he gave me into the register and shut the drawer.Today this meat and potatoes guy walked in and asked where the children’s books were. He had a strong Upper Right Coast accent. The way he said it sounded more like, “Hey. Doya know whereda Chil-ren’s sextion-is?” I really want to say he was from New Jersey*. I pointed in a couple directions. Over here and down there. As he moved about the store his square shoulders swung on his torso like concrete blocks joined with a steel beam. I imagined him half-way through a backstreet weightlifting session, no doubt with guys named Govone and C-Chan spotting him. He came back to the counter with a $2.99 Christmas book. Well, $3.51 after tax. I took his bill and gave him change. Then I stuck a Happy Dusty bookmark — replete with our smiling mascot: bespectacled moth (wearing a cardigan) munching on a book cover — in his copy of Rudolph the Red-Noised Reindeer.

“Hey, man, where’s the rest of my money?” he said.

“You gave me a five,” I said.

“Whadaya mean? I gave you a ten!”

“No. You gave me a five.”

“Are you kiddin’ me? Look here,” he said, spreading out a wad of twenties and fives and ones before me like a deck of cards. “I got one hundred eighty-five bucks. I know how much money I got.”

I told that didn’t mean anything to me, and he said yeah, he knew that. But he still wanted the rest of his money.

“I gave you the rest of your money,” I said. “I’m pret– I’m — really sure you just gave me a five.”

Of course I would have stuttered. My boss had told me to be more careful counting out customer’s change. He’d grown impatient with the sometimes five-dollar difference I’d come up with at the end of the night. Either I was giving the customers too much money or I was shortchanging them. But still, why was I doubting myself now? Ever since my boss talked to me about my money-handling I’d made good on my totals. With regards to Jersey I remembered well enough looking at the bill as he handed it to me and as I put it on the keyboard while I riffled through various coinage. Then I shoved the five dollar bill on top of a stack of twentysome other five dollar bills. I popped the register drawer back open. In the slot next to the fives were two worn ten dollar bills. I closed the drawer. There was no real way of knowing.

“See! I knew you didn’t know what bill I gave you!”

I stare at the wall past the cash register. I assume if this guy really wanted to come in here and scheme up some quick cash, he would have at least claimed he’d paid with a twenty. He scrunched up his face and shoved the dollar in change across the counter to me. He made out the store. I called after him, and he stopped. I said, “look.” I told him what I do each night is tabulate the drawer, and if I’m five dollars over, then I’d leave the money out and he could stop by tomorrow and get it.

“I’ll wrap it up in a ribbon for you,” I said.

“Hey, man, I don’t wanna make a big deal about this. I mean, if it was five hundred dollars, then sure, it’d be a big deal,” he said. “Anyway, tomorrow’s Christmas Eve. You gonna be here tomorrow?”

I said yeah. My boss and supervisor order food and along with their loved ones I looked forward to eating well (for free) and sipping (inexpensive) champagne in paper cups. The last thing I wanted was for Jersey to march in and tell my boss what a conniving little prick I was. He asked my name. I sighed. Joey. He stuck out his hand. I wanted to go home. I shook his hand — it felt cracked and leathery. He let go and I pointed to the dollar and change on the counter. He looked at it a minute before scraping it up.

“Might as well. You’re trying to take every last bit of my money anyway!” he said.

I stared blankly at the end of the shop.

“Hey Joey, I’m gonna see you bright and early tomorrow morning, okay?”

He left.

Later that night, after I’d taken out the recyclables and the garbage and locked the door, I tugged on the string hanging from the neon “Open” sign before hauling the drawer upstairs. I thumb through every bill, counting aloud, before conscientiously jotting down each amount in a column. I jab the buttons on the calculator. I finish and hit equals. The liquid crystal screen flashed a number. Now, it’s normal for the drawer to be off by a buck or two. Until this moment, however, I never thought the discrepancy mattered.

I added it up several times more — each time arriving at the same surplus amount:

Two dollars and fifty cents.

*[disclaimer: I've never been to New Jersey. My preconceived notion of a Jersey accent stems from a few stoned viewings of My Cousin Vinny and a run-in I once had with a passable rap group from Jersey City. Their most memorable track was called "I'm So Jersey".]

“Do Nice People Get Discounts?”

Posted in wha-what? on December 12, 2007 by joebookshop

I was busy at the computer just then. Before I tagged about 200 books with a price gun, I wanted to spend a few unadulterated hours browsing copyranter.

Shortly into the action, though, the guy holding a couple books at the counter asked about students.

“Are we discounted?”

I didn’t say anything until I’d punched in the prices: $19.28. I tell him we don’t do student discounts.

“How about discounts for nice people?”

The angelic expression my antagonist wore was almost convincing. I wanted to tell him,while slowly carving up his face with an exact-o knife, that nice people don’t ask for discounts. Instead, I softly tap his books and remind him how discounted his books already were — their being used and all.

He handed me a twenty, and as I fished up his change from the drawer, he handed me another dollar.

“This is for you.”

I stared at him.

“Look, you don’t tip somebody at a bookshop,” I said. “Besides, I didn’t even give you the discount.”

“But you weren’t rude about it.”

Of course I was rude about it. I ran a hand under my stocking cap. What’s with this guy? Is he one of those cheery people who’s appointed himself a mission of frown inversion? But something occurred to me. I smiled at him. Real big.

“You could get me a cup of coffee.”

His face straightened.

“You want some coffee?”

I smiled bigger, and nodded. He said he’d get me coffee next time. Sure, I thought. I knew then I’d penetrated his saintly pretense, and I saw him for the arrogant, terrified, touchy-feely wimp I knew he was.

I said that’d be great.

I went back to the computer feeling righteous and vastly more mature. Sure I was in a bad mood — but at least I had the decency to not bullshit anybody about it. I was clacking away when he came back. He reached over and placed a cup of coffee on my desk.

On top the computer screen, he put a cinnamon roll.

He left.

A little crown of steam rose from the paper cup. I took the cup and popped off the lid and look at the coffee. Black. No discernible signs of spit or mucus, lest they were diluted by vigorous stirring. I put the lid back on the coffee and the cinnamon roll on top the lid and and pushed them both to the far side of the desk.

Prick.